Solution for error message: Could not create an instance of the OLE control

Sending emails from Navision without the error: Could not create an instance of the OLE control C/AL

Our module for Navision: VisionOLHandler makes sure that you (again) can send mails from your older, Classic version of Navision, even if you have updated your Windows via Vindows Update.

Many companies have successfully updated Windows and learns now that it is no longer possible to send mails from Navision (now Dynamics NAV). The error message that is displayed when you attempt to send messages is worded as follows:

Microsoft Dynamics NAV Classic
This message is for C/AL programmers:

Could not create an instance of the OLE control or Automation server identified by
GUID={03BC4F50-2ABB-48B3-B2A6-3F08EB1D013E} 1.7:{F3B45F48-1F4A-40C9-8DE6-5CC377BF4F82}:'NS Outlook Synchronization Handler'.OSendMail.
Check that the OLE control or Automation server is correctly installed and registered.

VisionPeople has developed a Navision object, which handles this error, so that you despite Windows Update again can send emails from Navision, which we call VisionOLHandler.

VisionOLHandler costs 1695 EUR and can be ordered below by writing your company name and current Navision version, and then we will send you the needed Navision objects for your Navision solution

Order VisionOLHandler


Should you experience other error messages to your Navision that you don't understand the significance of, please feel free to contact us below

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Liselotte Lau Sode - Written by: Liselotte Lau Sode -