Measure customer and employee satisfaction with VisionSurvey
How are your customers and employees really doing? Without answers, you are guessing. With VisionSurvey you build a satisfaction survey with your own questions, send it by email, SMS, or link, and watch the responses come in — in real time — so you can act on the feedback while it still matters.
Get peace of mind with insights into customer and employee satisfaction that makes a difference
VisionSurvey is created to give you the understanding you need to make better choices. We give you the tools to strengthen relationships and improve customer experience and job satisfaction — all in an efficient and user-friendly way.
Faster insight into attitudes and satisfaction
Save time with automated analytics and reports that give you a clear view of how your employees and customers are doing.
Improved decision-making basis
Make stronger decisions based on concrete data and identify exactly which areas need improvement.
Targeted and tailored surveys
Customize your surveys to focus on the issues that really matter to you, your customers, and your business.
Everything you need for a professional satisfaction survey
VisionSurvey offers a wide range of features that make it easy to collect, analyze, and act on feedback. From integration to real-time reports, we've got your needs covered.
Customized Questionnaire Analyses
Create questionnaires that accurately cover your company's unique needs and focus areas.
Integration with existing systems
Interconnect VisionSurvey with your current business systems for one clear view of how satisfied your business partners are.
Automated data collection and reporting
Receive easy-to-read reports in real time and turn feedback into useful insights — without any manual work.
Flexible sending of surveys
Easily share your surveys via email, SMS or links — send them where your recipients already are — and act on their feedback the moment it arrives
Feedback history and tracking
Get a full overview of the evolution of satisfaction levels and track how your actions work over time.
Compatible on all devices
Use VisionSurvey whether you're on a smartphone, tablet or PC — flexibility tailored to your workday.
Define questions, send digitally to audiences, collect the answers and immediately see the satisfaction of the target audience
You define what questions you would like to ask to one or more audiences. Make it easy to answer the questions so you get more answers back. Instantly read the satisfaction and responses of the target audience on mobile or PC - and automatically import data into your internal systems, such as the ERP system, so you can compare satisfaction with customer earnings or have the result displayed in Excel for further distribution to department managers who can immediately take care of happy (or dissatisfied) customers, employees or collaborators.
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Choose the right questions for your satisfaction survey
With VisionSurvey, you can easily create questionnaires tailored to your needs. Whether you're measuring customer satisfaction or employee engagement, you can choose from different question types, categorize topics, and customize the design to fit your business's visual identity. So you end up with a professional, targeted survey that mirrors how your business works.
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Efficient and flexible distribution
Send your questionnaires directly to your target audience via email, link or QR code, or integrate them into your existing platforms. VisionSurvey enables segmentation so you reach the right recipients at the right time. With time management and audience selection, you ensure that your surveys are both accurate and effective.
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Continuous collection of responses in real time
The collection of responses to broadcast and digital questionnaires is done quickly and securely. Respondents can access the questionnaires from both desktop, mobile and tablet — at their convenience. VisionSurvey lets you focus on insights and valuable answers without worrying about technology or manual collection of responses.
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Gain insights that make a difference
VisionSurvey's visual reporting gives you a clear overview of your questionnaire results. Automated reports with graphs and tables make it easier to understand the results, while benchmarking and export options to Excel and more give you the flexibility to dive into the details or share the results with key stakeholders.
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Transform data into action
Use your analytics to drive data-driven decisions. With VisionSurvey, you can identify areas of action and prompt actions, such as follow-up emails or work initiatives. By acting on your insights, you create value and development in your organization.
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Complete solutions, tailored to your needs
VisionSurvey can be integrated with your existing systems such as HR system, CRM or ERP. With options for API access and customer-tailored development, you can ensure that the app works optimally for your business. The result is dynamic solutions that match your strategy and goals.
Make your workday smarter with our apps
See more of our innovative apps that simplify your workflows and increase efficiency. From inventory management to integrations and more. Our apps are designed to make a difference in a complex world.
Frequently asked questions
Questions? Here are the answers we most often give:
What does VisionSurvey cost?
DKK 1,425 per month for unlimited use of questionnaires, surveys and answers – as a yearly subscription with automatic renewal, saving you 5% on yearly payment.
How do we send out surveys?
Via e-mail, SMS, link or QR code – or integrated into your existing platforms. Segmentation and scheduling let you reach the right recipients at the right time, and respondents can answer from mobile, tablet and PC.
Can we use VisionSurvey for both customers and employees?
Yes. You can measure customer satisfaction, employee engagement and other target groups with different question types – and adapt the design and content to your visual identity.
How do we see the results?
Answers are collected continuously and shown in real time. Automatic reports with charts and tables give you a quick overview, you can export to Excel, and you can follow the development in satisfaction over time.
Can VisionSurvey integrate with our systems?
Yes. VisionSurvey can be integrated with your ERP, HR or CRM system, and with API access and tailored setup the results can feed directly into your other overviews and reporting.
Satisfaction surveys with answers in real time
Without concrete answers, you are guessing how your customers and employees really feel. With VisionSurvey you create questionnaires with your own questions and design, send them via e-mail, SMS, link or QR code and follow the answers in real time – on mobile or PC.
Automatic reports with charts and tables make the results easy to understand, you can export to Excel and integrate with your ERP, HR or CRM system – for example to compare satisfaction with earnings. And because you can follow the development over time, you see the effect of your initiatives.
DKK 1,425 per month for unlimited use of questionnaires, surveys and answers.
Let's optimize your business today
Over the years we have seen — and solved — a lot of the challenges our customers struggle with. Maybe we can help you too, by digitalising manual workflows and making them efficient. We happily accept the challenge.
