ERP Lifecycle Management Agreements
With an ERP Lifecycle Management Agreement you are always on the newest software version - and without any critical errors. We also provide the required support to your users of the software, so that they efficiently can be supported by professional ERP consultants when needed. We compose the support agreement based on your employee's experience with the solution, so that you only pay for the needed support level regarding the optimal use of the solution, guidance to more efficient handling of daily processes, error handling and hyper care on special critical days where expertise must be available.
The help and guidance are easily available - and with high competencies!
Get a Support Agreement so that your employees can be helped fast and carry on their work with the fewest interruptions in the use of the system.
At our Support department experienced and competent support consultants are ready to help you and your colleagues with the use of the system and how to handle difficult work processes in a more efficient way.
Get answers and guidance
If you have questions regarding how to use the system in your daily working processes, our Support department is ready to help you.
Easy access to support via mail template
You can mail your question or problem to our Support department by using our mail template, which efficiently secure a fast and precise answer to your queries.
Support on different levels
As a customer at Vision People you can choose between different Support Level Agreements (SLAs).
Let us help you
We love to be challenged with questions regarding how your daily business processes and work tasks are handled most efficiently in Business Central. Your problems might be similar to our other customers' problems, so maybe we have handled your requirements before in other situations. Our Support gather our knowledge - and we like to share
Fixed price for you next upgrade to cloudbased Business Central
We have done it before - and many times throughout the years. We offer you a fixed price for an upgrade and implementation of Business Central Online with you, whether you need a complete migration of all your transactions and customizations from you old ERP system or you prefer a new and efficient standard solution with apps. We will help you succeed with the project.
Learn about optimal use of your Business Central solution
Many companies are not taking advantage of the full standard functionality in Business Central. Learn more about Business Central by joining our seminars. We also offer you a customized workshop for your employees using Business Central where we can focus on your specific requirements and needs.
How can we help you?
Based on our more than 20 years working with Business Central (and earlier versions), we have seen it all - and we are happy to share our knowledge with you
Frequently asked questions
Below we have listed some of the questions we have received from our customers - and where you may quickly find your answer:
Can all employees contact support?
As a rule, all users of the system can contact support, but in some companies only superusers can contact support, so knowledge is built up among the superusers
